Lilas Solutions SpA (“we,” “us,” or “our”) provides this guide to help you permanently delete your Karting Log account and its data.
How to Delete Your Karting Log Account
Account deletion is requested by email. It is not yet available in the app.
1. Find your User ID
Open Karting Log, go to the Account page and tap your User ID to copy it. This lets us find your account, including guest accounts that have no email address.
2. Send us an email
Send an email to contact@lilas.solutions with the subject “Account Deletion Request - Karting Log” and include:
- Your User ID
- The email address you signed in with, if you signed in with Google or Apple
- Confirmation that you want to permanently delete your account and all its data
If you are a parent or legal guardian requesting the deletion of an account you manage for a child, please say so in your email.
For your security, we may ask you to confirm the request from the email address linked to the account.
What Data Gets Deleted
When we delete your Karting Log account, the following is permanently removed from our servers:
Account Information
- Your user account and User ID
- Your name, email address and profile picture received from Google or Apple
Your Records
- Drivers, venues, tracks and championships
- Sessions, lap times and positions
- Pictures you added to drivers, venues and championships
Data on Your Device
The data stored on your device is not removed by our deletion. To remove it, uninstall the app, or clear the app’s data in your device settings. On the web, clear the site data for the app in your browser.
Deleting Individual Records
You don’t need to delete your account to remove specific data. You can delete any driver, venue, track, championship or session from inside the app at any time, and the deletion is synced to our servers.
Data Retention
- Your data is deleted from our active systems within 30 days of confirming your request.
- We may keep minimal information if the law requires it, such as records of future purchases, and only for as long as required.
Once your account is deleted, your data cannot be recovered. You can always start again with a new account.
Downloading Your Data
If you would like a copy of your data before it is deleted, ask for it in your deletion email or email us with the subject “Data Export Request - Karting Log”.
Contact Information
For questions about account deletion:
Lilas Solutions SpA Email: contact@lilas.solutions Subject: “Account Deletion Support - Karting Log”
We respond to deletion requests within 48 hours on business days.
Your Rights
You have the right to:
- Request the deletion of your account at any time
- Receive confirmation once your data has been deleted
- Ask questions about our deletion process
- File a complaint with the relevant data protection authority
Last updated: October 4, 2026